At Everything Passes Vintage we take genuine care with everything we handle—whether that’s a 19th-century mirror, fine Mother of Pearl, or the personal details you share with us when you make a purchase.

 

We run a straightforward antique business, not a data brokerage. We only collect the information we strictly need to answer your questions, process your orders, and safely deliver your items to your door. This policy explains in plain English what information we collect, why we need it, and how we keep it safe under UK data protection laws (UK GDPR).

 

1. What Information We Collect (and Why)

 

Because we sell antiques directly and don't require you to create a customer account, we only gather details when you interact with us or place an order:

• When you buy an item: We’ll ask for your name, delivery address, billing address, email, and phone number so we can process your order, send your receipt, and arrange shipping.

• Payment details: Payments are handled securely through trusted providers. We never see or hold your full credit or debit card numbers ourselves.

• When you get in touch: If you email or message us to ask about item condition, provenance, valuations, or extra photos, we'll keep that conversation so we can help you out.

• Website visits: Like almost all online shops, our website uses basic cookies to keep track of your shopping basket while you browse and to help us see how many visitors we get.

 

2. How We Use Your Data & Legal Reasons

 

Under UK law, we need a valid reason to use your personal details. Here is how that works in practice:

• Fulfilling your purchases: We use your contact and delivery details to complete your order and ship your antiques. (Legal reason: Contract performance)

• Tax and accounting: HM Revenue & Customs (HMRC) requires us to keep records of sales and transactions for business accounting. (Legal reason: Legal obligation)

• Answering inquiries: If you ask us for a condition report or piece history, we use your details to reply. (Legal reason: Legitimate interest in running our shop)

• Mailing list (only if you ask for it): If you opt in to see new stock arrivals, we’ll send you occasional updates. You can unsubscribe anytime with a single click. (Legal reason: Consent)

 

3. Who We Share Your Details With

 

We respect your privacy and will never sell, rent, or swap your personal details with advertisers. We only share essential details with services that help us run our shop:

 

• Couriers & Transport Services: We pass your address and phone number to delivery partners (Royal Mail, DHL) so they can deliver your items safely.

• Payment Processors: Secure platforms like Stripe, PayPal, or card terminal providers that process transactions for us.

• Website Platform: The host platform powering our online store (Wix).

• Professional Services: Our accountant or insurer, solely for routine business accounting or auditing.

 

4. Keeping Your Information Safe

 

We take reasonable security steps to prevent your information from being lost, misused, or accessed without permission. Access to order details is restricted strictly to those who need it to pack orders or keep financial records.

 

5. How Long We Keep Your Data

 

We don't keep your information forever. Sales invoices and financial records are kept for 6 tax years to comply with UK tax law (HMRC requirements). General email inquiries about items that don't end in a sale are cleared out every 12 to 24 months.

 

6. Your Rights

Under UK data protection law, you have full control over your personal information. You can:

• Ask for a copy of the personal details we hold about you.

• Ask us to correct any wrong information.

• Ask us to delete your personal details (where we aren't legally required to keep them for tax records).

• Unsubscribe from marketing updates at any time.

If you ever want to exercise these rights, just drop us an email at contact@everythingpassesvintage.com and we’ll sort it out promptly.

 

7. Getting in Touch or Raising a Concern

 

If you have any questions about this policy or how we handle your information, please reach out to us directly.